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  • I need financial assistance.

    United Way is not legally set up to provide direct financial assistance to individuals, but we work with many community partners that do. The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will provide an alternate number where one is available. 

    If you have trouble, you can call your local United Way and they may be able to point you in the right direction. Find your local United Way.

  • I need help with medical issues, or other services.

    The best way to find available resources in your area is by calling our 2-1-1 help number. It's a 3-digit number like 9-1-1, but for access to health and human services. Calling 2-1-1 will get you a trained resource and referral specialist, who will know what services are available in your area. Sometimes the 2-1-1 line can be a problem from a cell phone, or may not yet be available in your immediate area. If you can't get through on 2-1-1, you can go to www.211.org and type in your zip code. It will usually provide an alternate number. 

    If you are having medical issues, you might also want to check with the case manager/social worker at your local medical facility. They are often very helpful in accessing available resources. If you have trouble, you can call your local United Way and they may be able to point you in the right direction. Find your local United Way.

  • I want to volunteer.

    You won't be alone. There are 2.8 million volunteers working with United Way to make a difference. There are a few ways you can find volunteering opportunities near you.

    First, go to our volunteer page and type in your ZIP code to find available opportunities are listed for your area.

    Or you can call our 2-1-1 help line, a 3-digit number like 9-1-1, but for access to health and human services. People can call 2-1-1 if they need help, or want to offer help. Our staff may know of available opportunities.  

    Finally, you can connect with your local United Way, which might be able to direct you. Find your local United Way.

  • I am interested in working with United Way as an intern or employee.

    Contact your local United Way directly if you're interested in internships or job opportunities there. Find your local United Way.

    To see posted job opportunities all across the United Way network, check out the careers area of our website.

  • I want my business to be involved with United Way.

    That's great! And it's a conversation you should have with your local United Way, unless you're specifically interested in United Way Worldwide in Alexandria, Virginia. More information about the work of United Way Worldwide is available elsewhere on this website. Specific regional programs and other details are available at your local United Way. Find your local United Way.

  • I want to request funding for my agency or project.

    This is a question for your local United Way, since almost all funding happens at the local level. Local United Ways are independently incorporated nonprofit organizations with their own grantmaking guidelines and local volunteers who make funding decisions. Find your local United Way.

  • What does United Way do?

    United Way is engaged in nearly 1,800 communities across more than 40 countries and territories worldwide. As the largest privately-funded nonprofit in the world, we create solutions that build stronger communities. We're improving education, strengthening financial stability and making communities healthier. But we don't do it alone. Nearly 2.6 million volunteers and 9.6 million donors are engaged with us across the world to advance community-based and community-led solutions. 

    We bring people and organizations together to do more together than any of us can do on our own. Employers, nonprofits, government, faith organizations, educators, labor, health providers, community leaders, youth and many others partner with us. Together, we tackle some of the world's toughest issues. We're after solutions that create real change. It's not simple, or easy. But we're making progress, and seeing results.  

    Want to know more?  Please read more about the work of United Way.

    If you want to know more specifics about what's happening in your community, please connect with your local United Way. Find your local United Way.

  • Where does the money go?

    For every dollar donated to United Way, 86 cents goes to our mission. 

    Overhead rates vary at local United Ways.  The U.S United Way network’s administration/overhead rate of 14.5% is very competitive with the nation's top 100 nonprofits. It's well below industry standards and recommendations (like the Better Business Bureau Wise Giving Alliance at 35% and the Office of Personnel Management/OPM at 25%). United Way helps hundreds of other nonprofits maintain low overhead rates, too.

    If you want information about your United Way's expense or overhead rates, please contact your local United Way. Find your local United Way.

  • I feel pressured to give at my workplace.

    Giving should always be a personal matter and decision, free from coercion.  

    We don't want campaigns using undue pressure in any way, shape or form. That's not who we are, and it's in direct conflict with our operating standards. That's why we conduct training programs for fundraisers. We emphasize the use of information and education, not pressure tactics. We recommend that workplace fundraising be led by peers, not managers.  And we discourage the practice of setting 100 percent participation as a campaign fundraising goal. 

    United Way's Board of Directors has made this official by adopting the following policy statement:  The Board of Governors of United Way ...  believes that the most responsive contributors are those who have the opportunity to become informed and involved.  A well-planned campaign with an effective communications program, conducted by committed volunteers, will ensure responsive contributors.  While we have always been unalterably opposed to coercion, we do recognize a responsibility to state our beliefs formally, as freedom of choice is a basic tenet of our democratic society.

    If you have felt pressured to donate to a United Way campaign, we encourage you to raise those concerns directly with your local   United Way. Find your local United Way.

  • How do I send a donation check or wire transfer to United Way?

    Checks should be made out to United Way Worldwide.

    Mail checks to:
    United Way Worldwide
    P.O. Box 418607
    Boston, MA 02241-8607

    For wire transfers, please contact Jeanette Powell for more information.

  • I work at a local United Way and have a question for United Way Worldwide.

    Employees at local United Ways should be registered at United Way Online, where you can find resources, tools and direct contact information for all United Way Worldwide staff members. Please visit United Way Online or Ask United Way.

  • Does United Way fund Planned Parenthood?

    United Way Worldwide is the leadership and support organization for the network of local United Ways.

    All local funding decisions are made by the individual United Ways with the input of local leaders and community stakeholders. United Way Worldwide does not control funding decisions by local United Ways.  In many instances, funding for Planned Parenthood is the result of specific direction from individual donors, including those from the United Way Worldwide Donor Advised Giving program.

    Out of 1,129 local United Ways in the United States, 58 provide direct funding to Planned Parenthood. The amount of financial support represents less than one tenth of one percent of total United Way revenue.

    Several local United Way partners provide professional family and individual counseling services. Local United Way-funded pregnancy related programs focus on community health maintenance (e.g. communicable disease prevention; medical care service; family planning; health education; public awareness services; and family preservation) and strengthening services like counseling and family life education.

  • What is the total compensation of president and CEO Brian A. Gallagher?

    Brian Gallagher’s total compensation in 2016 was $1,223,823. This includes $547,855 in base compensation, $162,000 in bonus and incentive compensation (approved by the Executive Compensation Committee and Board of Trustees based on his successful performance of specific objectives), $105,336 in other reportable compensation, and $390,276 in health insurance and retirement benefits. For full details, please see Schedule J of IRS Form 990.

    Mr. Gallagher has donated to United Way throughout his 35+ year career at the charity and is a member of the Tocqueville Society, the honor society of the organization’s most dedicated donors.

  • Aren’t the salaries listed for Mr. Gallagher and others high for a charitable organization?

    United Way salaries are comparable to other top charities and foundations in the United States, including members of the Leadership 18, a group of the country’s largest, most recognized public charities, as well as U.S. based charities with worldwide missions and scope of activities and certain private foundations with philanthropic missions similar to UWW. United Way is one of the world’s largest privately-funded charitable organization, with nearly 1,800 locally-based United Ways in more than 40 countries and territories. United Way raises in excess of $4 billion annually around the world.

  • How are salaries determined?

    The Executive Compensation Committee of the Board of Trustees commissions an annual review by an independent consulting firm to evaluate UWW’s compensation against the competitive market. The evaluation is intended to ensure that the compensation program falls within a reasonable range of competitive practices for comparable positions among similarly situated organizations, specifically, the nation’s largest public charities (Leadership 18) and certain private foundations. Following the review, the Committee evaluates UWW’s overall competitiveness and the appropriateness of the overall program, and then makes recommendations to the full Board of Trustees on salary adjustments, annual incentive opportunities and performance goals and objectives for the upcoming year.

  • None of these responses address my concern.

    Still looking for answers? Contact us.